NicheBlasta users might occasionally encounter an "Error while downloading transcript" message when attempting to generate new metadata. This typically occurs when the system is unable to locate or access the required transcript file.
Understanding the Issue:
The error indicates that NicheBlasta cannot retrieve the necessary transcript data to proceed with metadata generation. This can be due to several factors, including a missing or inaccessible transcript file.
Resolving the Problem:
Verify Transcript Generation:
- Ensure a transcript has been created successfully.
- If using an external tool, confirm the transcript is saved correctly and accessible.
Check Transcript Location:
- Verify that the transcript file is located where NicheBlasta expects to find it. Refer to NicheBlasta's documentation or contact support for the exact location.
Generate a New Transcript: If the existing transcript is missing or outdated, create a new one and save it in the correct location.
Contact NicheBlasta Support: If the issue persists after trying these steps, reach out to NicheBlasta support for further assistance. They can provide tailored troubleshooting advice based on your specific situation.
By following these steps, you can effectively resolve the "Error while downloading transcript" issue and successfully generate new metadata for your videos.