Q: I can't create email accounts on Backlink Alpha/Video Synd Alpha but bulk creator seems to be running
A: Please follow the steps below to resolve the issue:
Please re-register the software after cleaning the license data from the computer.
To do that:
i) Open Regedit: by clicking on the start button and type "regedit" (without quotes)
ii) Then expand HKEY_CURRENT_USER > Then software folder > Then KISSIM folder. And delete Video Synd Alpha (or the software that's not creating accounts) *make sure software is closed when you do that.
After that run the software and it will ask for the license code. Please contact our support desk and request a license reset. Once our agents get back to you with your reset license key, You can go ahead and activate the software.